Interim Solutions
Project & Program Management
Company Training
Consulting
Enjoy higher win rates, improved client satisfaction, increased client loyalty and better operating margins. Better connect the front- and back-end of your organisation. Improve your value propositions, sales and selling processes. Smartly implement operations and customer service to deliver your client promises against acceptable costs.
Make Clients Happy
My name is Jasper Verburg. I help my customers better align between their clients and their internal organisation. I help improve sales approaches and commercial processes, implement new business, and optimize operations and customer service. Moreover, I offer unique training propositions for client centricity and consultative selling of logistics services.
My added value is rooted in over 25 years of (international) experience as a logistics and supply chain professional, and my passionate believe in always putting clients first. I started working freelance in 2018 providing interim management, project- and program management, as well as tailor-made company training.
Knowledge and Expertise
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Supply chains and logistics management
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Transport & logistics services
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Commercial excellence
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Consultative selling and implementations
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Improving planning and customer service
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Project & program management
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Solving logistical problems
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Process optimisation and cost reduction
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Client centricity
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Organising to deliver client promises
Target
Promise
Deliver
Did you know?
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Striving for great client experiences solves root cause issues, reduces cost to serve and increases loyalty.
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Over 80% of consumers are willing to pay more for a better experience.
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Almost 90% of consumers may switch to a competitor following a poor experience.
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A good client experience may result in 140% increase in customer spend.
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Happy clients are almost twice as likely to stay loyal to you.
